State Farm® Insurance Agent Doug Klein
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Millie Leung
October 8, 2026
"Doug and his team is extremely knowledgeable and takes the time to answer all my questions. Sarah was the first person I spoke to and she was so easy to talk to and helpful. The business acumen of this staff is exceptional!"
"Hi Millie, we really appreciate your review! We’re so glad you had such a positive experience with my team and I here in Auburn. If you ever need help, we are just a phone call away! - Your State Farm Agent, Doug Klein "
Adelle Mckee
October 3, 2026
"By far the best, thoughtful, knowledgeable insurance agent and staff out there. They made my insurance switch so easy, not to mention saved me money. I highly recommend!!"
"We’re so happy to hear you had a great experience - thank you for the wonderful 5-star review! We’d love to help anytime you need us down the road. "
Stephanie Culp
September 25, 2026
"Sarah was great! She was so helpful and informative, I would definitely recommend this office to all my friends and family."
"Thanks so much for the fantastic rating, Stephanie! We’re so glad you had a great experience with our team. Don’t hesitate to reach out anytime—we’re here for you! "
Alexis Lamb
September 25, 2026
"I’ve had the pleasure of working with Doug and Sarah.They’re both wonderful to work with. They’re responsive, communicate clearly, and make working together easy. I appreciate the relationship we’ve built!"
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
Jeff Guddat
September 24, 2026
"Alyssa took incredible time to understand, explain, and then execute the additional coverages we needed."
"Jeff, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Auburn insurance team! - Your State Farm Agent, Doug Klein "
david kim
September 3, 2026
"Sarah is very professional, prompt response, very helpful. I recommend to anyone who is seeking for an insurance."
"Hi david, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Doug Klein’s team. Please reach out to us if any questions come up! - Doug Klein’s Insurance Team "
Alicia Torres
August 31, 2026
"We had such a great experience at this state farm office! Sarah Sears was incredibly welcoming, friendly and professional! She took the time to chat with us, answer questions, and made us feel right at home. We definitely will recommend this office to people we know!"
"Thanks so much for the amazing review, Alicia! We really appreciate your support here in Auburn. Just reach out anytime if you need us - we’re here for you. "
Mary Tonda
August 7, 2026
"Thank you Jackie!! Your great customer service and support got me headed in the right direction with my policy. I highly recommend Doug Klein's office in Auburn"
"Mary, thank you for the amazing review! Our Auburn insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Doug Klein, your State Farm Agent "
vince culp
August 6, 2026
"Sarah was outstanding and helpful great customer service I highly recommend visiting Doug’s office in Auburn WA, if you need or just have questions about insurance policies.
Thank you Sarah!!"
"Thank you for the 5-star review of Doug Klein’s team - we really appreciate your kind words! "
K K
May 29, 2026
"Liliana was very kind, professional, and helpful from the moment I walked in. She has such a positive attitude and made the experience feel easy and welcoming. Great customer service and very attentive"
"Thank you! I'm happy to hear that Liliana made your visit a positive and welcoming experience. We strive to provide attentive and professional service, and it's great to know we hit the mark. We're always here to help if anything comes up!"
David Arthur
May 20, 2026
"Doug's team is very professional. I have worked with Doug the last year or so and every one of my interactions have been positive! Whenever I come in Doug has personally helped answered any questions I have. All of the team members have a good attitude and are caring of thier clients. The Klein agency is top notch and I would highly recommend them to anyone seeking insurance or looking to switch policies."
"Thank you, David! I'm happy to hear that you've had such positive experiences with our team over the past year. It's great to know that our efforts to provide professional and caring service are making a difference. We truly appreciate your recommendation and support. Let us know if we can help with anything else!"
Maria Ortega
May 20, 2026
"Since joining state farm my experience has been great thanks to Jackie she is very kind and helpful and responds quickly to any questions I have. She is very knowledgeable I would recommend her to anyone looking for car insurance."
"Thank you, Maria! I'm happy to hear that Jackie has been so helpful and responsive to your needs. We always aim to provide knowledgeable and friendly service. We appreciate your recommendation and your support!"
CM HEATING James NIcholas
May 20, 2026
"I've been with State Farm for many years, but this location was the worst agency experience I've had. I came in to update my policy and add a new car. The staff was rude, the wait time was ridiculous, and I ended up leaving without getting anything done. I went to a different State Farm location right after and had zero issues — quick, professional, helpful. Won't be returning to this office"
Karen Alfaro
May 14, 2026
"I’ve been with Jackie for years and she has always been incredibly helpful and reliable. Anytime I have questions or need anything, she responds quickly and makes the whole process easy and stress-free. You can tell she truly cares about her clients and always goes above and beyond to help. I highly recommend Jackie to anyone looking for someone trustworthy and professional for their insurance needs!"
"Thank you, Karen! I'm so happy to hear about your positive experiences with Jackie. Her dedication to providing helpful and reliable service is something we truly value. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
Amanda Lawrence
May 7, 2026
"I love coming into this office. Everyone is so friendly and knowledgeable. Sarah Sears is so helpful. Always a great experience."
"Thank you, Amanda! I'm happy to hear that you enjoy visiting our office and find our team friendly and knowledgeable. Sarah is indeed a valuable part of our team, and I'm glad she could assist you. We look forward to continuing to provide you with great experiences. Let us know if there's anything else we can do for you!"
Renee Hall
April 14, 2026
"Sarah is the best! So great to work with and is always very helpful!"
"Thank you, Renee! I'm happy to hear that Sarah has been so helpful and great to work with. Our team is dedicated to providing the best service possible. If you ever need anything else, feel free to reach out!"
Amanda S
March 10, 2026
"I called to get a quote today and Jackie Benitez was extremely knowledgeable and answered all my questions while getting that accomplished, however, I would especially like to compliment their receptionist! Liliana Ruiz was so kind and helpful and made my day with how welcoming she was. Highly recommended this agency! Thank you so much for your exceptional customer service ladies!"
"Thank you for your wonderful feedback, Amanda! I'm glad you had a positive experience with our team and that you felt welcomed and supported. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Prinisese Sooalo
March 5, 2026
"Reached out to state farm and jackie helped me. She was super quick and responsive. She responded with what I had asked for. Customer service is great and excellent!!!!"
"Prinisese, thank you for your wonderful feedback! I'm happy to hear that Jackie was quick and responsive in assisting you. We’re committed to providing excellent customer service, and it’s great to know we met your expectations. Let us know if there's anything else we can do for you!"
Mariah Christensen
February 27, 2026
"Called to ask a question and spoke with Lily. She was professional and very helpful. Good customer service always speaks volumes for a company."
"Mariah, thank you for your review! I'm glad you received the professional and helpful service you deserve. We always strive to provide excellent customer service. If you have any more questions or need assistance, feel free to reach out!"
Romina Salehi
February 13, 2026
"Sarah has been absolutely wonderful to work with! She is professional, responsive, and truly takes the time to explain everything clearly."
"Romina, thank you for your fantastic feedback! I'm happy to hear that Sarah has been such a great help to you. We pride ourselves on providing clear and professional service. If you have any more questions or need assistance, feel free to reach out!"
Ismail Sadat
February 3, 2026
"The best people"
"Thank you, Ismail! I'm happy to know you think so highly of our team. We’re committed to providing excellent service every step of the way. Let us know if there's anything else we can do for you!"
david sanchez
December 19, 2025
"Shout out to Jackie! If you need insurance for your car call her!!"
"Thank you, David! I'm delighted to hear that Jackie provided you with excellent service. We appreciate your recommendation and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Alfredo baksket
December 11, 2025
"Para aseguranza llamen aquí y pregunten por Jacki"
"¡Gracias, Alfredo! Nos alegra saber que Jacki ha sido de ayuda. Estamos aquí para cualquier cosa que necesites. ¡No dudes en contactarnos!"
Blake Shelafoe
December 11, 2025
"Jackie you helped ten folds. So thankful."
"Blake, thank you for your kind words! I'm glad Jackie was able to assist you so well. We appreciate your feedback and are always here to help with any insurance needs you may have. Let us know if there's anything else we can do for you!"
Omar Brito
December 11, 2025
"Jackie!!! Definitely come get insurance with her at State Farm!! Best of the best."
"Omar, thank you for your enthusiastic review! I'm happy to hear that Jackie provided you with such outstanding service. Our team is dedicated to offering the best experience possible. If you ever need anything else, feel free to reach out!"