State Farm® Insurance Agent Doug Klein
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Ernesto L
May 22, 2025
5
out of
5
rating by Ernesto L
"Excellent service from Sarah. Friendly helpful staff."
We responded:
"Thank you, Ernesto, for sharing your experience! I'm happy to hear that Sarah and the team provided you with excellent service. We're here to help with any of your insurance needs, so feel free to reach out anytime!"
Spencer Fisken
May 15, 2025
5
out of
5
rating by Spencer Fisken
"Would 100% recommend Doug Team! Sara Sears has great communication and the clients she referrs to home damage medics are always satisfied and ready to go! Doug's Team is 100% the way to go and looking forward to working with Doug Team!!"
We responded:
"Thank you, Spencer, for your enthusiastic recommendation! I'm glad to hear that Sara's communication and referrals have been so effective. We're grateful for your support and look forward to continuing to work with you. If you ever need assistance, don't hesitate to reach out!"
Alysia Loren
May 15, 2025
5
out of
5
rating by Alysia Loren
"Working with Sara Sears from the Doug Klein Team has been an absolute pleasure! She is wonderful to work with — always professional, responsive, and truly cares about her clients. The homeowners she refers to us are well-informed and prepared, which speaks volumes about the care she puts into her work. We would 100% recommend the Doug Klein Team to anyone looking for knowledgeable, dependable, and client-focused adjusters. Looking forward to many more projects together! — Home Damage Medics"
We responded:
"Thank you, Alysia, for your fantastic feedback! We're delighted to hear about your positive experience with Sara. Her dedication and professionalism truly shine through, and we're grateful to have her as part of our team. Your recommendation means a lot to us, and we're excited about the prospect of working on more projects together. If there's anything else we can assist with, please feel free to reach out!"
Joseph Dwonch
March 24, 2025
5
out of
5
rating by Joseph Dwonch
"Came to a crossroads with the current mortgage insurance company mutual of enumclaw. Our youthful driver caught a citation and accident within a month, so they pulled our homeowners, rental and umbrella policies plus all our vehicle coverages! This prompted us to contact multiple insurance companies for quotes. Insurance Agent Sarah S. at State Farm immediately contacted me and there was immediate rapport. I’m super appreciative of her professionalism, product knowledge and assistance making sure all items had the proper coverages and the best rates. She’s been super helpful when I’ve need clarification and/or guidance. I highly recommend her as an agent and the brokerage she works for. Thank you so much for helping navigate what could’ve been a major catastrophe had it been left up to Enumclaw. 10 Stars ⭐️"
We responded:
"Thank you, Joseph, for sharing your experience! I'm happy to hear that Sarah was able to assist you with professionalism and expertise during such a challenging time. It's great to know she helped you find the right coverages and rates. We truly appreciate your recommendation and are here for any future needs or questions you may have."
Bulfrano Cantor
March 22, 2025
5
out of
5
rating by Bulfrano Cantor
"Sarah Sears does a really good job with her clients! Great place for insurance I strongly recommended. Great service !"
We responded:
"Thank you so much for the review! I love hearing Sarah took such good care of you. If you need anything, we are here to help. "
Victor Alvarez
March 14, 2025
5
out of
5
rating by Victor Alvarez
"Thank you for all the help! If you need insurance make sure to see Doug and his team"
We responded:
"Victor, thank you so much for the review. I always love hearing that we were able to help you with your insurance needs! "
Gildardo juan Escobar
March 14, 2025
5
out of
5
rating by Gildardo juan Escobar
"Gracias Jacquelin por ayudarme segurar mi camioneta"
We responded:
"Thank you Gildardo for the 5 star review. We appreciate you!"
Maria Lopez
February 23, 2025
5
out of
5
rating by Maria Lopez
"Excellent service, the girl who serves is very friendly"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Jennifer Torres
February 22, 2025
5
out of
5
rating by Jennifer Torres
"Great experience working with Jacqueline, very sweet girl, we appreciate those who are willing to speak Spanish."
We responded:
"Jennifer thank you for sharing your experience. We love to help our customers, and Jackie is excellent at taking care of our Spanish speaking customers. Gracias!"
Juan Aguirre
February 15, 2025
5
out of
5
rating by Juan Aguirre
"Great experience with Jacquelin! She made everything easy and even saved me money on my auto and home insurance bill. Couldn’t be happier!"
We responded:
"Juan, thank you so much for the review! I love hearing that we were able to save you money on your insurance. If you need anything, we’re here to help. "
Shastelin Frias
February 13, 2025
5
out of
5
rating by Shastelin Frias
"Very thankful for this amazing service I really appreciate a friendly greeting!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! "
Joel Lindberg
February 13, 2025
5
out of
5
rating by Joel Lindberg
"Professional service and easy communication. Thank you for taking care of my family."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Jaz Rojas
February 13, 2025
5
out of
5
rating by Jaz Rojas
"I just had an amazing service! The customer service was so fast and reliable, I will definitely be calling them back."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Falis Abdi
February 13, 2025
5
out of
5
rating by Falis Abdi
"Thank you so much for this amazing service, everyone was so nice i really recommend calling for Jackie Benitez she was so sweet!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. "
Gabriela Perez
February 13, 2025
5
out of
5
rating by Gabriela Perez
"Jackie was such a big help with finding the perfect insurance company for our auto policy! One of the nicest people I contacted to get help,I highly recommend her."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Michael
February 12, 2025
5
out of
5
rating by Michael
"Sarah is very helpful and provides excellent service! Highly recommend her and this office. Very efficient and very polite service."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Trenton
February 8, 2025
5
out of
5
rating by Trenton
"Thank you so much for helping me out, this team was amazing! I highly recommend!!!!"
We responded:
"I love to hear we were able to help you with your insurance. If you need anything else, the team is there for you. "
Luis Rodriguez
February 2, 2025
5
out of
5
rating by Luis Rodriguez
"Muchas gracias jakekine por ayudarme excelente servicio"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know! "
Nahom Hailemariam
February 1, 2025
5
out of
5
rating by Nahom Hailemariam
"Thank you for helping me out, this team was amazing! I highly recommend to call them."
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor! "
Ruben Garcia
January 31, 2025
5
out of
5
rating by Ruben Garcia
"JACQUELIN BENITEZ la accesora una muchacha muy responsable agradable presta un excelente servicio super agredecido con lo cordial que es la accesora 100/100 confiable y recomendable"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help! "
Maria Aguilar
January 27, 2025
1
out of
5
rating by Maria Aguilar
"Es la oficina mas informal la chica que habla español es demaciado grosera incluso cuelga y te deja hablando si no tienen la capacidad para atender que hacen en un trabajo asi"
We responded:
"Maria, your negative review is unfounded. You spoke with Jackie on 1/14 requesting a document for your policy and the request was processed and mailed by our Regional Office on 1/17. You were told that the letter takes upwards of 10 business days to arrive once it is mailed. When you called again on 1/27 (which IS NOT 10 business days later) demanding to know where the later is at, you were politely told by Jackie that the request was processed as requested and the letter is in the mail. You became verbally abusive and you were hung up on. I 100% support Jackie's decision to hang up on you. I DO NOT tolerate customers verbally abusing my team members. Our team provides exceptional service to our customers, and you are the 1 negative review we have ever received. It looks like the 3 other reviews you have left for other companies have similar complaints. Is it possible that when you receive an answer you don't like that you become verbally abusive to those trying to assist you? "
Jeannie Alexander
October 11, 2024
5
out of
5
rating by Jeannie Alexander
"Sarah Sears is an amazing agent! Her quick response and knowledge helped with my home and car insurance. I would highly recommend Dong Klein's agency!"
We responded:
"Thank you so much for the review. I love hearing that Sarah took care of your insurance needs. If there’s anything else we can help with, we’re here for you. "
Dean Le
June 20, 2024
5
out of
5
rating by Dean Le
"Been with Doug and his team for a year and they’ve been amazing. Really appreciate this!"
We responded:
"Dean, thank you for the review! We're glad to have you as part of our office, and look forward to many more years with you. "
Jr Sancho
June 8, 2024
5
out of
5
rating by Jr Sancho
"Jackie muchas gracias por ayudarme con mi aseguranza!! La recomiendo!!"
We responded:
"Gracias!"
Jonny Jadiel
May 17, 2024
5
out of
5
rating by Jonny Jadiel
"Thank you Jackie for helping me get a better rate! She helped me so much and definitely recommend Jackie and Doug's office!!"
We responded:
"Jonny, fantastic to hear! Jackie has been helping so many customers get better rates and coverage. Thank you for the review!"