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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Dean Le

Dean Le

June 20, 2024

5  out of  5
rating by Dean Le
"Been with Doug and his team for a year and they’ve been amazing. Really appreciate this!"
We responded:
"Dean, thank you for the review! We're glad to have you as part of our office, and look forward to many more years with you. "
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Jr Sancho

June 8, 2024

5  out of  5
rating by Jr Sancho
"Jackie muchas gracias por ayudarme con mi aseguranza!! La recomiendo!!"
We responded:
"Gracias!"
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Jonny Jadiel

May 17, 2024

5  out of  5
rating by Jonny Jadiel
"Thank you Jackie for helping me get a better rate! She helped me so much and definitely recommend Jackie and Doug's office!!"
We responded:
"Jonny, fantastic to hear! Jackie has been helping so many customers get better rates and coverage. Thank you for the review!"
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qiam alam

April 26, 2024

5  out of  5
rating by qiam alam
"Great costumer service + they know their stuff very well"
We responded:
"Thank you so much for the review. I’m happy we could help you out with your insurance needs!"
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Luis Ruiz

April 24, 2024

5  out of  5
rating by Luis Ruiz
"Thank you Doug and Jackie for helping me with my insurance! You guys saved me a lot! Highly recommend your office"
We responded:
"Thanks Luis, happy to help you out with your insurance needs. "
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Sam Vergara

April 24, 2024

5  out of  5
rating by Sam Vergara
"Very impressed by the high level of service and care from Doug’s team. Sarah provides exceptional customer service. She is friendly, patient and very attentive. In this crazy time of ridiculous rates, she found great options for the coverage we need. Very appreciative for her care."
We responded:
"Sam, thank you so much for the review. I love hearing Sarah took such great care of you and saved you money on your insurance!"
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Ayisha Osman

March 19, 2024

5  out of  5
rating by Ayisha Osman
"My first experience with this agency has been the best so far! Agent Sarah is one in a million. She takes time to explain things so easily and makes everything that is supposed to be difficult become easier. I am sure the whole place have other wonderful people like Sarah. Great job!"
We responded:
"Ayisha, thank you so much for the review! Sarah is terrific and your review made her day!"
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Raymond Farrell

December 1, 2023

5  out of  5
rating by Raymond Farrell
"Doug and his team have always been easy to work with and take time to make sure everything is understood and set up correctly. He just helped me set up a new auto and umbrella policy. Well worth it. Thank you 👍"
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Fatima Luna

October 26, 2023

5  out of  5
rating by Fatima Luna
"Mary is the best!! So kind and helpful. Top tier customer service."
We responded:
"Thank you Fatima. I'm so pleased to hear that Mary took such great care of you. Have a wonderful weekend!"
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xuan nguyen

October 2, 2023

5  out of  5
rating by xuan nguyen
"Mary was outstanding experience! She was great, friendly and helpful to me. It was a pleasure working with Mary, help my mom and I get policy what we need. Their responsiveness and service have consistently exceeded my expectations."
We responded:
"Thank you so much for taking the time to leave us a 5 star review! Mary is wonderful and I love hearing that she was able to help you and your mom with your insurance needs. We are hear for you. Please give us a call anytime you need something."
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Eduardo Soto

October 1, 2023

5  out of  5
rating by Eduardo Soto
"Gracias Jackie por ayudarme!!"
We responded:
"Gracias Eduardo. Jackie es increíble y me alegra saber que pudo ayudarlo con sus necesidades de seguro."
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Ana Ñustes

September 25, 2023

5  out of  5
rating by Ana Ñustes
"Gracias Mary por tu ayuda"
We responded:
"Gracias Ana. Me alegra saber que María pudo ayudarte. ¡Ten un día maravilloso!"
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Justin

September 12, 2023

5  out of  5
rating by Justin
"Outstanding experience! I've been with State Farm for the past two years, and their responsiveness and service have consistently exceeded my expectations. Sarah and Doug went above and beyond to provide me with comprehensive coverage, including Auto, Homeowners, and Umbrella insurance. I wholeheartedly recommend State Farm to anyone in need of insurance solutions. Thank you!"
We responded:
"Thank you Justin. I love hearing that Sarah took such good care of you. Have a wonderful day!"
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Fernando Castaneda

July 30, 2023

5  out of  5
rating by Fernando Castaneda
"Jackie!!!! Thank you so much for helping me with my insurance! Your amazing and made the whole process easy to switch to you and it was the best decision I’ve made. Thank you again!! Go see Jackie!!!!"
We responded:
"Thank you for the review Fernando! We love helping our customers with their insurance needs. I’m glad to hear Jackie made the process to switch easy for you. Welcome to State Farm! "
Profile photo of Iglesia Cristiana de Gracia Fuerte Ciudad

Iglesia Cristiana de Gracia Fuerte Ciudad

May 23, 2023

5  out of  5
rating by Iglesia Cristiana de Gracia Fuerte Ciudad
"Mary Chavez is a good person and always willing to help. She looks at a persons financial background to see how much a person is able to pay as result can better help their situation."
We responded:
"Thank you so much for the review. Mary is terrific and I am glad hearing such positive things about her!"
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Allan Ngele

May 19, 2023

5  out of  5
rating by Allan Ngele
"Shout out to Mary Chavez! She genuinely guided me through the process despite my disorientation as a new buyer. Me thinks she's more of an angel than an Insurance Representative."
We responded:
"Allan, thank you so much for the review. I will be sure to share your kind words with Mary. She does an amazing job!"
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Amanda Jamiel

May 16, 2023

5  out of  5
rating by Amanda Jamiel
"I spoke with Sarah Sears about renewing a policy I hold with your office. She was great: friendly and helpful to me. She kept me informed of what she was doing on her end of the phone call, helped me with the two things I called about in a timely fashion and checked to make sure I had everything I needed taken care of. I stay with this company and this office because of the wonderful customer service I receive anytime I call in, and Sarah was just a terrific example of that! --Amanda Jamiel"
We responded:
"Amanda, thank you so much for the kind review. Sarah is my newest team member and I love hearing she is treating customers so well. You made her day yesterday with your review, thank you!"
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Lennedy Flores

May 15, 2023

5  out of  5
rating by Lennedy Flores
"María es una excelente agente ayuda mucho a la comunidad latina tiene mucho entusiasmo y carisma y sobre todo muy buena etica profesional"
We responded:
" Gracias por la reseña Lennedy. Nos gusta escuchar cosas tan buenas sobre nuestra oficina. ¡Gracias!"
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Aiden Robertson

May 13, 2023

5  out of  5
rating by Aiden Robertson
"As a first time buyer and someone that really didn’t know much, my agent Jackie was super helpful and made me feel a lot better about the process."
We responded:
"Aiden, thank you for taking the time to leave us a review! I'm lucky to have Jackie on my team...she has so much experience in the insurance industry and really does help customers find the right coverage that fits their budget. We're here should you have any questions about your policies."
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David-James Ford

April 9, 2023

5  out of  5
rating by David-James Ford
"Sarah was extremely helpful with answering my questions. It's always nice to be treated kindly by people when your looking for answers to questions. Will be informing my friends and relatives about this interaction. 💯😁"
We responded:
"David, thank you for leaving my State Farm office a 5 star Google review! Happy to hear Sarah was able to assist you with your insurance needs, we look forward to working with you. - Doug"
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Richard Morales

February 28, 2023

5  out of  5
rating by Richard Morales
"Me cambie de aseguranza y me ahorre dinero. Gracias"
We responded:
"Estoy feliz de que podamos ahorrar dinero. ¡Gracias por su negocio y su revisión de Doug Klein State Farm!"
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Jose Vasquez

February 20, 2023

5  out of  5
rating by Jose Vasquez
"Gracias a Mary por tu ayuda!"
We responded:
"Mary es increíble y me alegra saber que te ayudó con tus necesidades de seguro."
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Miguel Marquez

February 15, 2023

5  out of  5
rating by Miguel Marquez
"Gracias Mary por ayudarme con la aseguranza."
We responded:
"Gracias Miguel por la reseña! Nos alegra saber que lo ayudamos con sus necesidades de seguro."
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Ben Boyd

January 31, 2023

5  out of  5
rating by Ben Boyd
"Mary Chavez was great to work with. Thank you again"
We responded:
"Thank you Ben for taking the time to leave our State Farm office a 5 star Google review! Glad to hear Mary was able to assist you with your insurance needs, we look forward to working with you. - Doug"
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Carlos Rodriguez sanchez

January 18, 2023

5  out of  5
rating by Carlos Rodriguez sanchez
"I switched insurance and saved Money! Thank you Mary"
We responded:
"Carlos, we love saving people money on their insurance, and we love getting 5 star reviews...thank you! Have a wonderful day!"